Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with Derovia.

We're committed to getting your order to you as quickly and safely as possible. Please review the information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days. During busy periods or holidays, processing may take a little longer, but we'll always work to ship your order as quickly as possible.

Shipping & Delivery

Delivery times vary depending on your location and the shipping carrier. Estimated delivery times are provided during checkout and in your shipping confirmation email.

While we do our best to meet estimated delivery times, unexpected delays caused by shipping carriers, customs, weather, or other circumstances beyond our control may occasionally occur.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information (when available). Please allow up to 48 hours for tracking updates to appear.

Shipping Address

Please ensure your shipping address is accurate before completing your purchase. We are unable to guarantee address changes once an order has entered processing.

Lost or Damaged Orders

If your order arrives damaged, incorrect, or appears to be lost during transit, please contact us as soon as possible. Include your order number and, where applicable, photos of the item and packaging so we can help resolve the issue promptly.

Order Changes & Cancellations

If you need to change or cancel your order, contact us immediately after placing it. Once an order has been processed or shipped, we may no longer be able to make changes.

Need Help?

If you have any questions about shipping or your order, please contact us at support@Derovia.com. We're always happy to help.